Privacy Policy

Anjüv Privacy Policy

Last updated: November 1, 2024

This Privacy Policy describes how Anjüv (referred to as "we," "us," "our," or "the Site") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.anjuv.com (the "Site"), or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the users of our Services, whether you are a customer, website visitor, or any other individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any revisions will be posted on this page with the "Last updated" date, and we will take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources over the past 12 months. The information we collect and use may vary depending on how you interact with us, but it generally includes:

  • Basic Contact Details such as your name, address, phone number, and email.
  • Order Information including your name, billing address, shipping address, and payment confirmation.
  • Account Information if you create an account, including your username and password.
  • Shopping Information such as items viewed, added to your cart, or saved to your wishlist.
  • Customer Support Information if you contact us for support or inquiries.

In addition, we may collect information automatically through Cookies, pixels, or other tracking technologies ("Usage Data"). This data may include details like your IP address, browser information, device information, and how you interact with our Services.

Cookies

Anjüv uses Cookies to improve your experience on our Site and to analyze user interaction with our Services. For more information on specific Cookies used by Shopify (our e-commerce provider), please see Shopify’s Cookie Policy. You can control or delete Cookies through your browser settings, but please note that doing so may affect some functionalities of the Services.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Providing Products and Services: To fulfill orders, process payments, manage accounts, and arrange shipping, returns, or exchanges.
  • Marketing and Advertising: To send promotional communications and tailor advertising on our Site and other platforms.
  • Security and Fraud Prevention: To detect and prevent potential fraud or unauthorized activity.
  • Customer Support: To respond to your inquiries and improve our Services.

How We Disclose Personal Information

In certain cases, we may disclose your personal information to third parties to facilitate the Services:

  • Service Providers: To manage functions such as payment processing, data analytics, customer support, and shipping.
  • Business Partners and Marketing Affiliates: Including Shopify, to enhance our Services and deliver advertising.
  • Legal Requirements: To comply with any applicable law or enforce terms of service as needed.

We have disclosed the following categories of personal information in the past 12 months for these purposes:

  • Identifiers (e.g., contact details, order information).
  • Commercial Information (e.g., purchase history, shopping activity).
  • Internet or Network Activity (e.g., Usage Data).

User-Generated Content

If you post reviews or other user-generated content on our Site, please remember that this information is public. We are not responsible for how others may use, share, or misinterpret information you make publicly available.

Third-Party Websites and Links

Our Site may include links to third-party websites not operated by Anjüv. We recommend reviewing the privacy policies of any third-party sites you visit, as we are not responsible for their content, security, or privacy practices.

Children’s Data

The Services are intended for users aged 18 and older. We do not knowingly collect personal information from children under the age of 16. If you believe that a child under 16 has provided us with personal information, please contact us at support@anjuv.com so that we can delete this information.

Security and Retention of Your Information

We take reasonable security measures to protect your personal information. However, please remember that no transmission method or storage method is completely secure. We encourage you to protect your login credentials and avoid sharing sensitive information through unsecured channels.

For any questions about this Privacy Policy, please contact us at support@anjuv.com.

This Privacy Policy provides clarity on how Anjüv handles personal information and aims to keep you informed about our practices for security, transparency, and respect for user privacy.